Changes to National Redress Scheme Application Form

From Saturday 12 March, the National Redress Scheme application form will be revised to reflect the removal of the Statutory Declaration.  This change was a recommendation of the Second Year Anniversary Review of the National Redress Scheme, and represents a more trauma-informed and streamlined process than the current arrangement.

The information below relates to the implementation of this recommendation. 

Planned system outage for the National Redress Scheme available via myGov

Due to planned system maintenance the National Redress Scheme available via myGov will be unavailable from 8:00am Saturday, 12 March 2022 until 8:00pm Sunday 13 March 2022.

Applicants will not be able to access their application for the duration of this maintenance period.

This maintenance period will enable some critical Scheme updates to occur, including the removal of the Statutory Declaration requirement in the National Redress Scheme available via myGov, which will be replaced with a digital declaration. This means applicants will not have to print, sign, scan and upload their application any more.  They can just fill in the form, check the box and press submit.  This saves time and is more convenient for applicants.

In addition, a cybersecurity change will occur when the ‘exit’ button is utilised in the Redress Member Service – the user will now be directed to Google, instead of BOM.

We are mindful of the very personal nature of the details involved in an application to the Scheme and the Department is committed to ensuring the safety and security of protected, personal and sensitive information in accordance with the National Redress Scheme for Institutional Child Sexual Abuse Act 2018 and the Privacy Act 1988.

Revised application form

From Saturday 12 March 2022, the PDF application form with revised declaration will be available to download from the Scheme’s website.  The Scheme continues to be able to receive and accept applications made via a PDF application form.  Please ensure you are using the latest version of the form available via the National Redress Scheme website.